Shipping Policy Where We Ship

1. Where We Ship

Foothealth.in currently ships within India only.

2. Shipping Charges

Shipping is free on all orders, regardless of order value.

3. Processing Time

• Stock Products — dispatched within 2 business days of order confirmation.
• Custom Products — require an additional 5 business days of production time after your assessment and order are confirmed, before dispatch.

4. Delivery Timelines

Estimated delivery is 4–7 business days from dispatch, depending on location. These are estimates, not guarantees, and may be affected by courier delays or other circumstances beyond our reasonable control.

5. Order Tracking

You will receive updates as your order moves through each stage — confirmed, packed, shipped, delivered — along with tracking information once dispatched.

6. Shipping Partners

Orders are delivered through our logistics/courier partners.

7. Delivery Address

Orders may be delivered to your own address or to your Clinic/Referral Partner's address, as specified at checkout. Please ensure your address and contact number are accurate — additional charges may apply for re-shipment if delivery fails due to an incorrect address.

8. Cash on Delivery

Foothealth.in currently accepts prepaid orders only. Cash on Delivery is not available.

9. Damaged or Lost in Transit

If your order arrives damaged, contact us at support@foothealth.in or +91 9324748884 within 3 days of delivery with photographs of the product and packaging, along with your order ID. This is handled under our Return Policy.