Foothealth.in

1. Our General Approach

Foothealth.in does not issue cash refunds for change-of-mind purchases. Approved returns are resolved through replacement or exchange, as described in our Return Policy. This policy covers the narrower situations in which money is actually returned to you.

2. When a Refund Is Issued

• Order cancelled before dispatch/production — full amount refunded.
• No suitable replacement or exchange available — for an approved defect/damage/wrong-item claim under our Return Policy.
• Duplicate or erroneous charge — the incorrect amount is refunded.
• Legally required — any other circumstance where a refund is required under applicable Indian law.

3. Refund Mode & Timeline

Approved refunds are credited to your original payment method within 7 business days of approval. The time for the amount to reflect in your account may vary by bank or payment provider.

4. Shipping Charges

As shipping is free on all orders, no separate shipping charge refund applies.

5. Failed or Unclear Payments

If a payment appears to have been deducted but your order was not confirmed, contact our customer support at support@foothealth.in or +91 9324748884 with your payment reference for investigation.